How do you ensure effective communication between technical and non-technical teams?

Situation: At [Company], product and finance teams were frustrated—they couldn't understand pipeline delays, data quality issues, or architecture decisions. Task: I needed to bridge the communication gap without oversimplifying or overwhelming. Action: I led the creation of a 'Data Health Dashboard'—one page showing uptime, freshness, and key metrics in business terms. Before any technical discussion, I started with 'So what': impact on users, revenue, or decisions. I used analogies (e.g., pipeline delay = 'traffic jam on the data highway'). I established ADRs written for mixed audiences and weekly syncs with agendas sent 48 hours ahead. Result: Stakeholder satisfaction with data transparency increased; we reduced escalations by 40% because teams could self-serve status. Pro tip: Create a shared glossary and enforce it—jargon kills alignment.