Reviewed by Aditya Kumar · Last reviewed 2026-03-24
**Process**: (1) Validate—reproduce; logs, sample; (2) Isolate—source vs pipeline; (3) Communicate—notify owners with evidence; (4) Workaround—filter bad, retry; (5) Track—ticket; monitor. Example: API 500—retry + alert; engage API team with request IDs....
Process: (1) Validate—reproduce; logs, sample; (2) Isolate—source vs pipeline; (3) Communicate—notify owners with evidence; (4) Workaround—filter bad, retry; (5) Track—ticket; monitor. Example: API 500—retry + alert; engage API team with request IDs. Document SLAs; escalation path; resilience (retry, circuit breaker).
Pro-Move: 'Source returned 500 for 2h. We had retry+DLQ; alerted source team. Root cause: their deploy. Added SLA to contract.'
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