STAR: SITUATION—Deployed schema change that broke a critical consumer; hadn't run full integration tests. TASK—Restore service and prevent recurrence. ACTION—Immediate rollback; communicated ETA to stakeholders; implemented hotfix with backward compatibility; introduced schema evolution checks in CI and canary deployments; documented post-mortem; shared learnings. RESULT—~45 min outage; zero recurrence. OWNERSHIP: No blame; focused on resolution....
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